About Zoho Assist - Remote Desktop
Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major...
Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms.
Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.
Key Features
Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.
iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.
App lock: App lock provides a biometric lock to secure unattended remote support device.
Dark Mode: Choose between dark and bright modes based on your preferences.
Power options at the remote end:
- Log off
- Reboot
- Shut down
Schedule a remote session with a specific time, date, and other details.
Use Assist's text chat option to communicate effectively with your customer during an active remote support session.
Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.
File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.
Session Notes: Take contextual session notes during a session without needing to switch between apps.
Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.
In-App purchases allow users to subscribe to Zoho Assist which enables these features for them:
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes
Quick guide:
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.
Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html
Apr 9, 2024
Version 3.2.17
With this version, we addressed various UI bugs and crash fixes during active remote session.
Previous Versions
Here you can find the changelog of Zoho Assist - Remote Desktop since it was posted on our website on 2021-12-17 06:27:24.
The latest version is 3.2.17 and it was updated on 2024-04-19 17:20:12. See below the changes in each version.
Zoho Assist - Remote Desktop version 3.2.17
Updated At: 2024-04-09
Changes: Apr 9, 2024
Version 3.2.17
With this version, we addressed various UI bugs and crash fixes during active remote session.
Zoho Assist - Remote Desktop version 3.2.16
Updated At: 2024-03-28
Changes: Mar 28, 2024
Version 3.2.16
Introducing in-app purchases for enhanced subscription management within Zoho Assist! Unlock premium features for a seamless remote experience.
Zoho Assist - Remote Desktop version 3.2.15
Updated At: 2024-02-08
Changes: Feb 8, 2024
Version 3.2.15
Bug fixes and performance enhancements
Zoho Assist - Remote Desktop version 3.2.14
Updated At: 2024-01-29
Changes: Jan 29, 2024
Version 3.2.14
Bug fixes and performance enhancement.
Zoho Assist - Remote Desktop version 3.2.13
Updated At: 2023-11-28
Changes: Nov 28, 2023
Version 3.2.13
Introducing Zia, powered by OpenAI! Elevate your chats with smart suggestions and personalized assistance. Enable now for a smarter conversation experience!
Zoho Assist - Remote Desktop version 3.2.12
Updated At: 2023-10-12
Changes: Oct 12, 2023
Version 3.2.12
Bug fixes and performance enhancement.
Zoho Assist - Remote Desktop version 3.2.11
Updated At: 2023-07-03
Changes: Jul 3, 2023
Version 3.2.11
With this update, you can now add device notes for your unattended devices.
Zoho Assist - Remote Desktop version 3.2.9
Updated At: 2023-04-18
Changes: Apr 18, 2023
Version 3.2.9
Bug fixes and performance enhancement
Zoho Assist - Remote Desktop version 3.2.8
Updated At: 2023-03-22
Changes: Mar 22, 2023
Version 3.2.8
Bug fixes and performance enhancement
Zoho Assist - Remote Desktop version 3.1.23
Updated At: 2022-08-19
Changes: Aug 19, 2022 Version 3.1.23
With this version, you can now take session notes while a session is in progress.
Disclaimer
Official App Store Link
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